Privacy Policy

This policy explains how WAKE UP MEDIA PTY LTD (ABN 79 674 915 265), a digital agency based in Victoria, Australia, handles your personal information. It has been drafted with regard to the Australian Privacy Principles.

When you use our contact form, we collect the details you provide: your name, email, company, budget range and message. Our contact form is processed by Formspree.

If you purchase a package, your payment details are handled directly by Stripe and are never collected or stored by us. Our hosting provider, Vercel, also records basic technical logs (such as IP address and browser type) as part of serving the site.

We use your information to respond to your enquiries, to deliver our services, and to send you communications related to those services.

We do not sell your personal information. We use reputable third-party processors to run our business: Formspree (contact form delivery), Stripe (payment processing), Vercel (website hosting) and Google (email). Your information is shared with these providers only as needed to deliver our services.

Your information is stored with reputable third-party providers, and our website is served over HTTPS site-wide. While no method of transmission or storage is completely secure, we take reasonable steps to protect your information.

You can request access to, correction of, or deletion of the personal information we hold about you by emailing contact@wakeupmedia.com.au.